I just read this report from Edison Research about smart audio.Here are some interesting stats from the report:
- 35% of Americans 18+ own a smart speaker
- 62% use a voice assistant on a variety of devices, including things like smart speakers, smartphones, tv remotes, in-car systems, a computer or laptop, tablet, etc.
- 57% of voice command users use them daily
- People request an average of 12.4 tasks on their device each week from smart speakers, and 10.7 tasks from smartphone voice assistants.
Why? Well … 86% of smart speaker owners say the devices “allow for a more convenient living.”
Check out the report for anything I left out!
Do you use a smart speaker or voice assistant? I do, just a bit:
- I own an Amazon Echo Dot and have played with a Google Nest Mini (the photo included with this post show both of them off!). I bought the Amazon smart speaker, and one of my kiddos was given the Google speaker, I think with her Spotify subscription. I mostly use it to stream music.
- I use Siri a bit – mostly for texting when I’m driving (so I can keep my hands on the wheel!).
- I hooked my tv remote up to Google Assistant, but haven’t used it other than to verify that it works.
That’s pretty much it. But I know that some of you use smart speakers and voice assistants a LOT more than I do!
I think it’s important for libraries to be familiar with smart speakers and voice assistant technology. Here are some reasons why:
- Your customers use both, and they might need help with them!
- You can teach classes about voice technology (and help those people from #1).
- Your website really needs to use conversational language, because that’s what voice technology works best with. So make sure you type like you talk.
- It’s an easy way to keep up with technology changes. Most everyone reading this post owns a smart phone. So start purposefully using a voice assistant to see what it does (I’m talking to myself here, too).
- I know of a couple libraries that are creating (or purchasing) Amazon Skills (voice apps for Amazon Alexa devices), and have also read about a library or two experimenting with language translation at the reference desk, using smart speaker technology.
Give it a try – you might like what you hear!