I attended an Urban Libraries Council webinar on the customer experience today - it was good! Here are some of my notes from the session. Speaker - Melanie Huggins, Richland County Public Library Stuff I found … [Continue reading]
Supporting Your Community
I just read You Don't Sell to a Community. You Support a Community by Dan Blank (found via Chris Brogan's Twitter feed). And hey - Dan must be ok - he used to work at Reed Business Info (ie., Library Journal, etc). So he gets us library … [Continue reading]
Building the Digital Branch – A Webinar for ALA Techsource
Building the Digital Branch: Designing Effective Library Websites View more presentations from David King. Yesterday, I gave a webinar for the ALA Techsource folks on building digital branches ... and here are my slides for … [Continue reading]
Meta Social: Online Interactions & how to make them ROCK
Meta Social: Online Interactions & how to make them ROCK View more presentations from David King. Here's my presentation from today's Handheld Librarian III web conference. It was a fun talk, and a great conference - lots of good food for … [Continue reading]
Patron-Created … Commercials!
Check this out... John Ary, a guy who lives in Topeka, has been making videos talking about why he loves Topeka, KS. Some of his videos have helped with that Google Fiber project thing that many cities have hoped to be a part of. In this video, … [Continue reading]
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