Mobile post sent by davidleeking using Utterz. Replies. mp3 … [Continue reading]
Above and Beyond Customer Service
Something cool happened in my library a couple days ago. Take a peek at this picture, and let me explain the scene: This elderly couple (you can't see him, but there's a man sitting down in the pic with the woman) came to the library with a … [Continue reading]
Library Camp Kansas 2008: Final Session
We came back together at the end of the day to share... here's what I heard:hearing each other's idea talksharing between public and academicsfelt like they had to choose... Had a wonderful experience hearing what academics are doing... "they are so … [Continue reading]
Library Camp Kansas 2008: 2.0 Session
what is 2.0?1.0 - one way street, static page2.0 - back and forth, interactionthis conference is a good example - it's all about us, vs 1.0 conference that's focused elsewherehow does 2.0 work in an academic library?ex - comment cards from users, … [Continue reading]
Library Camp Kansas 2008, session 1: Marketing and Outreach
tag - libcampks08Potential Questions to Discuss:- what do you want to talk about? Find out about? Discuss?- what are the biggest challenges facing your team/institution?- staff buy-in - getting folks to market "in the trenches" with patrons/users- … [Continue reading]
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