Just an FYI - the Education Institute in Canada has their January - April 2007 course calendar online. They always offer a nice variety of library-related courses, teleconferences, and webcasts. Take a peek below at January's calendar - lots of good … [Continue reading]
testing, one two…
Sorry - just testing. Don't mind me! … [Continue reading]
Library Catalog Usability and a Test of CamStudio
I am playing with CamStudio, and needed to create a short screencast, so... At the same time, I was looking at Sirsi/Dynix Horizon sites, and found something slightly amusing (to me, anyway) and thought I'd share. Click the image to the right to … [Continue reading]
Great Tips on Customer Service
From the LibTalk blog, The Determinants of Delight - this is a great article! Candi talks about how to delight library customers, and has a wonderful list of ways to accomplish this: Smile Be really nice, all the time Get back to them as soon … [Continue reading]
Don’t Set Your MySpace Page Profile to Private!
I just saw Plainfield Public Library's MySpace page (via Michael Stephens). Well, not really - take a look at the screenshot - their MySpace profile is set to private. So what? Well... it's a usability and experience thing. There will be MySpacers … [Continue reading]
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