Kansas City's airport parking lot was recently redesigned, and it makes life alot easier for me. The new parking lot uses KC-based themes at each shuttle stop (there are at least 20 shuttle stops). The idea is that while you might not remember you … [Continue reading]
Engaging Customers
Still dabbling in Experience Planning... this is from page 4 of The Experience Economy, by B. Joseph Pine II and James H. Gilmore. It's an awesome read, by the way. Here's a cool quote: "companies stage an experience whenever they engage … [Continue reading]
Internet Librarian 2005 Advance Program is out
The Internet Librarian 2005: Advance Program is out - I just received mine in the mail today (along with a bunch of speaker forms I need to fill out), and it's on the web. There are a lot of amazing programs this year - I can't wait. And don't … [Continue reading]
KCResearch is Live!
Update to the update: see, I told you - we're already back live... Update: wouldn't you know it - right after I posted this, we took the server offline. We are in the process of switching servers... ssssooooo, bear with us - it WILL be up again … [Continue reading]
Video on the Kansas City Public Library Website
We are starting to experiment with "new" media on our website. For starters, we've added two short promo videos (not done by us!) on our website - find them on these pages: Fringe Festival Summer Reading program And they're available via … [Continue reading]
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