David Lee King

social media | emerging trends | libraries

Articles on Techies and Non-Techies getting along with each other

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I’m getting ready for my webcast with OPAL this Friday – it’s part of their Continuing Education Seminar Series, held the 3rd Friday of the month at 10am – check out the full listing of seminars.

Anyway – here’s a list of links to some great articles on different aspects of techies and non-techies getting along:

Comments

  3. These are fabulous. As a geek who started off as a librarian, headed into the world of IT for many years and has just wandered back into libraries (gladly), I can relate to a lot of them.

    The top article, in particular (How to help someone use a computer ), I can’t recommend highly enough. Its principles will help anyone trying to set up a training session on something as basic as “How to search the web using Google”, let alone anything more technical.

    Good stuff.

  4. These are fabulous. As a geek who started off as a librarian, headed into the world of IT for many years and has just wandered back into libraries (gladly), I can relate to a lot of them.

    The top article, in particular (How to help someone use a computer ), I can’t recommend highly enough. Its principles will help anyone trying to set up a training session on something as basic as “How to search the web using Google”, let alone anything more technical.

    Good stuff.

Trackbacks

  1. […] A post at LibrarianInBlack today, pointed me to a blog article by David Lee King discussing communication issues between Techies and Non-Techies. This is a subject that I grapple with on a daily basis. As such, I was incredibly interested in reading through all of the different articles and posts – and spent quite a bit of time doing so. One of my favorites was a link to an article entitled How to help someone use a computer by Phil Agre. This article has some great tips about helping people use computers that I think all techies should review often in order to maintain a good relationship with users. Being a techie (and a user) can be difficult – and there is a definite divide between those who understand computers and technology and those who do not. As the primary means of technical support for staff in my library, I am often painfully aware of this technological divide. I have worked hard – very hard to try and bridge that divide. […]