Michael first asked “why are we doing this?- Need to answer that question- One answer – it’s for our users.

1. Listen
– listen to conversations in your organization
– you want buy-in

2. Involve staff in planning
– front line staff know what works in your library

3. Tell Stories
– music gets kids into library
– what can you do with … ? – ask staff to answer this question

4. Be Transparent
– tell staff why you’re planning stuff
– tell staff what you’re learning at the conference

5. Report & Debrief
– report what you learned at a conference
– make a next action list of stuff you learned at a conference

6. do your research FIRST
– be prepared before the first meeting
– do your research
– see if it’s good for your organization

7. Manage Projects Well
– create next steps!
– The Getting Things Done philosophy

8. Offer training for all technology
– let staff be trained first

9. Let them play
– get staff to try new things

10. Celebrate successes
– really, actually celebrate them…

Bonus: breathe and take care of yourself…

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Internet Librarian 2005

Ken Weil and Joe Latini, South Huntington Public Library

They use iTunes – books from Apple’s online music store. Why?

• Audible tends not to sell to libraries
• Apple Music Store was the best way to go for them in terms of price
• Digital book is usually available much sooner to them than the print version

They buy iPods for circulation

“Currently, there is no audio book vendor that provides both universal access and high demand digital content.”

Copyright Considerations:- they limit circulation to the number of copies owned by the library

They set up an Apple iTunes music store account!

iTunes software works for Windows and Apples

They search for the audio books using APple store

Download takes about 5 minutes

They now have 20 iPod Shuffles
-the iPods AND the individual titles are cataloged

They advertise it on their website

They include lots of stuff in a camera bag:
– iPod Shuffle
– power adapter/charger
– radio transmitter
– audiocassette adapter
– user’s guide
– aux input connector

They hook a title card onto the camera bag

They also circulate laptops!

If you use your own iPod, they make the patron bring their iPod to the library when the book is due – otherwise, there is an overdue fine

73% of surveyed users of their iPods are female

They are exploring podcasting library programs – as a way to keep patrons current, and to stay at the forefront

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IL2005
Internet Librarian 2005

I was able to speak as part of this session – it went well! Here’s what the others said:

Glenn Peterson, Hennepin County Library:

Their Website:

– 3.5 fte for web services – most part time – also reference librarians, etc. Huh
– 6 million visitors
– 70% of reserves are placed online

leveraging staff:
– web application software helps – so staff can drop info into databases
– Dreamweaver, homesite, etc – much easier to make webpages because of autocomplete
– using reference staff to provide content

Subject Guides are a great way to group different types of library and community information

Their subject guides are two pages of code

Sarah Houghton, Marin County Free Library

She gets 5 hours a week to spend on her website!

Small libraries can:

• blog
• create linked lists – you make these for your library already (bookmarks, paper-based lists) – why not make an online version, too?
• Quick Searches – make a link to searches – new books, DVDs, etc.
• Give patrons a way to talk to you – like comments online
• virtual reference – jybe and sms and IM – all free!
  – jybe does co browsing
  – most of these allow passing URLs

John Blyberg, Ann Arbor District Library
used Drupal (open source CMS)
Used Debian Sarge for LInux
Using LAMP
Apache – defacto standard for open source web servers
PHP is a “fun” language!

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Internet Librarian 2005

I attended Lee Rainey’s keynote presentation this morning. It was a great presentation! Here’s what he talked about, in a nutshell:

Asked who was blogging his talk in real time – about 6 people raised their hands – much different from even 5 years ago

The more invisible the technology is, the more it impacts users
– ex – the internet is everywhere
– but is getting more invisible

Many dial-up users are dial up by choice. They don’t want more internet in their lives.

What are people doing online?
– email, IM, finance, games, interaction
– chat rooms are being used by fewer and fewer people
– people are communicating in other places online (IM, blogs, etc)

Teenagers and the Internet:
– 12-17 – more connected than ever
– adore IM 3/4’s use it
– 1/2 every day
– many have cell phones – they take pictures and text message
– being present with other peole – physical proximity doesn’t matter as much
– they play with their identities – images for IM, etc.
– they are saturated in media
– 8 out of 10 play online games – grew 52% in 4 years!
– they are media creators – they make and share photos, artwork, blogs, websites, etc.
– fanatic multitaskers
– they see advertising as one more input

Politics:
– 75 million adults used the internet for some type of political-related activity (he counted news as one)
– more important source of news than newspapers, tv, and radio
– internet users don’t just read their own opinions – they read differing viewpoints too. The internet is being used as a door opener

Major Moments for people:
– asked people about internet use during life milestones
– 29 million – pursuing more education or training
– 17 million – helped another person deal with a serious illness
– 7 million – coping with their own illness
– 2 million – marriage help
– divorce too

Other stuff:
– There are public toilets in France with IP addresses (sends “clean me” messages)
– RFID golf balls (so you can find them)
– cell phone as life contraoller – send message to start turkey in the oven, etc.

Continuous partial attention – Scanning alerts for the one best thing to seize upon. This is an enormous behavioral change.

Even more savvy internet users – people still don’t know the difference between paid results and real results, and don’t know when they’ve gone to a new site. Sheesh!

Also mentioned that some corporations have email free fridays (huge sigh in the audience)

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Internet Librarian 2005

• Email both presentations to myself
• pack paper copies of presentations
• download presentations on USB drive
• make sure book proposal is also on USB drive
• pack extra bag for all the goodies I’ll find in Monterey
• Download cool songs for MP3 player (preferably Death Cab for Cutie)
• pack earphones
• Pack laptop for blogging
• pack cell phone
• pack PDA for blogging backup, songs, and possibly a bible
• remember to redownload bible software onto PDA
• pack PDA and cell phone power supplies
• print out e-ticket confirmation
• make sure the van really is picking me up in San Francisco
• Pack grant proposals I need to read
• Pack the book I want to read
• pack hotel confirmation
• download pictures from camera onto home PC, then pack camera
• set alarm clock about five times
• remember to get up when alarm goes off
• pack clothes and stuff
• make sure contact case, glasses, and iboprophen go with me in the plane
• check weather in Monterey
• post something about Internet Librarian 2005 conference
• email schedule and cell phone number to department and supervisor
• tie up any loose ends at work
• give schedule specifics, flight numbers, hotel phone numbers to wife

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IL2005
Internet Librarian 2005