I’m at Internet Librarian 2010 in Monterey, CA – wonderful conference full of librarian techie joy. Here are some of the highlights I picked up yesterday:
The keynote presentation was: Why Libraries Have a Future: Adding Value to your Community, presented by Patricia Martin, CEO Litlamp Communications & Author, Renaissance Generation: The Rise of the CUltural Consumer and What it Means to Your Business
Her book = what it looks like right before a renaissance.
Here’s what she means by that:
as soon as something is deemed less relevant, it starts getting shed… her goal is to help us figure out how to still be relevant (so libraries don’t get shed)
Interesting aside – capitalism is based on conformity (ie., 9 billion people eating the same hamburger)
Cool idea – Irene Au at Google – created a team that looked around the org, and proposes improvements to the user experience at parts of google. This can work for a library!
She asked users what the minimal user experience should be, then works to get those integrated.
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Managing Your Library’s Online Presence
Jennifer Koerber, Boston Public Library
think about voice. Be consistent in your voice online. use a styleguide with a team of authors.
pre-load some preferred tags, so when busy authors are ready to tag … they can pick some “good” ones.
fonts can give you a voice
banners – you can add these to websites, youtube, separate blogs, etc – it is a visual way to pull everything together visually
Logos – easy way to anchor your sites and services
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SuHui Ho – University of California
Managing today’s e-Library
it takes a village to build, staff, and manage an e-library.
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Colleen Brazil -Sno-Isle Libraries
Used Overdrive as example – said we should always continue the conversation about when patrons have a bad experience with a product we use – keep the dialogue open, communicate with vendor and patrons