Yesterday, I gave a 3-hour seminar on change, the emerging web, and customer experience to a group of librarians at SEKLS. It was a good day! There was some great discussion, and people told me they learned something, too – can’t beat that!
Here are the slides from that session. Thanks, SEKLS!
Can I quote some of that and possibly use a slide or two in a presentation I am doing at the end of this month at DerbyCon?
Please do!