Hi! Someone reported that my RSS feed wasn't sending out info had an error on it ... and they were correct! The upshot of that is that some of you might not have been receiving posts from me. If that happened to you - sorry! As of now, my main … [Continue reading]
Topeka Tweetups
Anyone ever attended a Tweetup? I attended my first, last night. What's a Tweetup? Simple - a Tweetup is a get-together of people who use Twitter. The tweetup I attended was for Topeka-area people using Twitter, hence it's called a Topeka … [Continue reading]
How I Made my Screencast
I've been asked by quite a few people, so ... here's how I made my Facebook Pages screencast: I used Jing Pro to record the screencast. There's a free version - I whipped out $14.95 (have to pay it every year) for the pro version. Why? The pro … [Continue reading]
Facebook Pages basics – a Screencast
Want to see a larger version? Go here. YouTube version is here. Downloadable version is here. MP3 only version is here. This screencast is for BIGWIG's 3rd annual Social Software Showcase, being held Monday at the American Library Association's … [Continue reading]
Steps to Mapping a Customer’s Journey
Awhile back, I sent Valeria Maltoni (who writes the cool Conversation Agent blog) a copy of my book - Designing the Digital Experience. She's been reading it, and blogged about it (very awesome - thanks, Valeria)! And in the process, she has some … [Continue reading]
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