Micro Interactions, Conversations & Customers
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My part of this session is above… I introduced the concept and talked about the variety of interactions available using social networks.
Up next was Amy Kearns and Julie Strange, talking about: Tweet What? 5 sweet ways to connect in 140 characters or less. Notes below:
Searching for tweets with a positive/negative attitude – sentiment at advanced search of search.twitter.com
showing examples of types of tweets from libraries
Twitter can be embedded anywhere:
1. use it for reference
2. connect for customer service
3. broadcast news & events
4. solicit feedback
5. broaden professional networks
6. harness the hive
Lists overview