My library just opened our new makerspace, called the Make-It Lab, on Monday. If your library has opened a makerspace, or is thinking about it, remember this – it’s a very different type of service to create, and you most definitely WILL be surprised by something.
Here are some things we have learned through the planning and opening of our makerspace (I’m sure there are more than these!):
1. You can’t train for everything. When you create a service involving stuff you simply haven’t done before, like digital music creation, 3D printing, or offering Mac computers … I guarantee you will be surprised at something. So make sure to train for flexibility, and know who to call when you get stumped.
2. You don’t have all the equipment your customers want. You won’t have everything your customers want. On our opening day, an older gentleman who was interested in seeing the space started asking questions. He liked our VHS-to-digital transfer tools, but wondered if we could also do cassette tapes, VHS-C tapes, and DVDs. We had to say no to some of that because we don’t have all the equipment needed, but told him that we’d keep track of the request and see what we could do as we adjust the room for our customers.
And that was just the first day.
3. You have more stuff than you realize. You didn’t just buy a camera, a 3D printer, and a microphone. You bought a camera (and a power cable, and a battery, and [hopefully] a battery charger, and an instruction manual), a 3D printer (and probably an extra spool or two of filament), and a microphone (and probably a microphone holder, maybe a mic stand adapter, a mic stand, and an XLR cable). You have to figure out where to put everything, how to label all this stuff so it makes sense for customers and staff, and how to check that nothing “accidentally” walks away.
4. There are a TON of details. I’ll admit – details are not my strong suit. Thankfully, I work in a library with some remarkable detail-oriented staff! We had to work through some processes like: how do you check out the room; do you check out the room or the computer; how many people can be in the room at the same time; how, exactly, do you pay for your 3D print; how do you go about getting equipment to customers, etc.
And each of those processes have multiple steps behind them.
5. 3D printers are persnickety. We first bought a Makerbot 5th Generation 3D printer (my earlier post about the Makerbot still holds true – no improvement). As of now, it has not worked well enough for us to feel comfortable putting it out for public use. Makerbot’s “SmartExtruder” is not so smart – it jams every couple of prints. So we did some more research, and purchased an Ultimaker 2. In the week or two that we’ve had it, it has worked great – no jams!
Bonus point – have fun! If you’re opening some type of makerspace/hackerspace/digital media lab, you have a good chance to attract people to your library that don’t usually use your services, or you might introduce a regular, more traditional customer to a fun, new experience.
What’s not to like about that?
Maine State Library says
Thanks for this. We will launch our re-maker space soonish. The soonish would be sooner if we could all agree that is is and will continue to be a work in progress
davidleeking says
We had to agree to that too! We have approached ours as a pilot project – so not everything is completely planned out, and WILL change. Fingers crossed!
Northwest Georgia Regional Lib says
I’ve read so much about the issues everyone’s had with their Makerbot 5th Gens. We got ours in September and it’s print a decent amount since then. The only issues we’ve had with jamming have been super easy to fix. We’ve only had two minor jams that weren’t caused by spool-related issues. We operate following the Makerbot Instructions, with the exception of making sure to compress the spring on the side when unloading. While there are definitely some things I haven’t appreciated about the makerbot–we’ve been able to open it to the public without any major issues.
davidleeking says
That’s great to hear! I spoke with the Makerbot rep that attended ALA Midwinter (they had a booth in the exhibit hall), and he said the extruder heads were getting better, and that Makerbot is now making them a bit easier to “operate on.”