Maybe I'm missing something here. But in my experience, Facebook Events don't work all that well for libraries. Or for many organization-based Facebook Pages. Why? Because you can't invite your Facebook Page friends to the event. The "Designated … [Continue reading]
What’s the Most Visited Part of your Library?
Do you adequately staff the busiest parts of your library? For example, if you have a busy reference desk, you probably make sure there are staff to meet demand. If your circulation desk gets busy in the afternoons, you probably put another person … [Continue reading]
My Trip to the Apple Store
A few weeks ago, I dropped my iPhone and cracked the screen (see accompanying picture of my poor iPhone). I don't use a smartphone case (I know, I know), but I also haven't dropped my phone in 8 years. So I was bummed. Oh well - time to visit … [Continue reading]
Your Digital Branch has Unique Content
Did you know that Emerald Group Publishing has a Special Features part of their website? They have some really useful articles there ... one of them being an article from me! I just posted this - Your Digital Branch has Unique Content. What do I … [Continue reading]
Serving People Who are Different Than You
I just read the book Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand, by Kelly McDonald (that is one long title!). I read it around the same time I attended ALA's … [Continue reading]
- « Previous Page
- 1
- …
- 44
- 45
- 46
- 47
- 48
- …
- 328
- Next Page »