Great. Ok, so my library has a techie problem with Pinterest. It screws up links from our catalog. Other places read them fine, but not Pinterest. So I thought "hey - I'll try out Pinterest support," and see what happens. Well. My first attempt … [Continue reading]
3 Ways to be more Social in Social Spaces
Successful posts in social media spaces like Twitter or Facebook are the more social, friendly posts (at least for my library, anyway). How can you be more "social" in those spaces? here are three ways to do it: Think "Business Casual." Anyone … [Continue reading]
Getting More Facebook Clicks – an experiment and some thoughts
My library has been running some experiments and pilot projects on our Facebook Page - some on our own, and some with help from Ben Bizzle (who's doing some research on Facebook Pages) and so far, they have been really successful. This post explains … [Continue reading]
Face2Face – my Handheld Librarian 7 Presentation
Face2Face: Using social tools to make Great Customer Connections from David King I had the honor of giving a presentation at last week's Handheld Librarian 7 online conference. I presented a very condensed version of my book, Face2face: Using … [Continue reading]
My New Book – Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections
My second book - Face2face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections - is out! The official "just released" date is in September, but it's showing up in Amazon already, so I'm sharing now. Here's … [Continue reading]
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