Panelists: Jessamyn West, Gina Trapani, Jessica Dzwigalski, Annalee Newitz
[aside] – I came to hear/see Jessamyn, who completely rocks! But the panel was good, too.
Newitz:
three kinds of user revolts:
- anarchist-style pranks
- grassroots protests
- op-ed/open letter from high-profile users
Discussed some Digg revolts:
- paying people to Digg your page
- the HD code thing
Dzwigalski (Jessica Linden):
- Griefers – tax revolt in July 2003
- CopyBot protest, Nov 2006
- Resident-Created IP rights campaign, 2008
- “if you’re taking our avatar, your’e taking our identity”
Jessamyn West (Metafilter):
- Outline
- how they handled a sexism brouhaha at metafilter
Trapani (Lifehacker):
- talked about an ad that their users didn’t like
- It was an ad featuring naked bottoms… they didn’t like “mooning their audience” – interesting way to look at it
- Readers said the ad contradicted the nature of the site (ie., it’s supposed to be safe for work)
- interesting questions – when do you listen to your users?
- 2-3 dozen emails about a single issue – that got them to notice it and change
Emily Lloyd says
Jessamyn West, Annalee Newitz, and Gina Trapani all on the same panel?!? SWOON.
Emily Lloyd says
Jessamyn West, Annalee Newitz, and Gina Trapani all on the same panel?!? SWOON.